Terms of Service

Last Updated: July 28, 2025

We specialize in delivering high-quality, affordable WordPress website design, results-driven digital marketing strategies, and reliable hosting solutions for businesses across the United Kingdom. These Terms of Service outline our working relationship and ensure clarity for all parties involved in our web design, SEO, and hosting services.

WordPress Website Design and Development Services

Our expert WordPress development team creates custom, responsive websites tailored to your business needs. Our WordPress packages include:

  • Custom WordPress Theme Design – Unique, mobile-friendly designs that represent your brand

  • Plugin Configuration & Optimization – Proper setup of essential WordPress plugins for performance and security

  • E-Commerce Solutions – WooCommerce integration for online stores

  • SEO-Friendly Structure – Basic on-page SEO implementation during development

  • Content Migration Assistance – Help transferring existing content to your new site

Client Responsibilities for Web Projects:

  • Provide all website content (text, images, branding materials) within agreed timelines

  • Designate a single point of contact for feedback and approvals

  • Test and review website functionality during development phases

Digital Marketing Services – SEO, PPC & Social Media Management

Our performance-based digital marketing services help businesses increase online visibility and generate leads:

Search Engine Optimization (SEO)

  • Comprehensive keyword research and strategy

  • On-page optimization, including meta tags and content structure

  • Technical SEO audits and improvements

  • Monthly ranking reports and performance analysis

Pay-Per-Click Advertising (PPC)

  • Google Ads and social media ad campaign setup

  • Conversion tracking implementation

  • Monthly budget management and optimization

Important Marketing Considerations:

  • SEO results typically require 3-6 months to show a significant impact

  • Ad platform changes (Google, Facebook, etc.) may affect campaign performance

  • Minimum 3-month commitment required for all marketing retainers

Web Hosting & DNS Management Solutions

For clients needing reliable hosting for their WordPress websites, we offer:

Hosting Services Include:

  • Secure WordPress-optimized hosting environment

  • Regular software updates and security patches

  • Basic malware scanning and removal

  • DNS configuration and domain management

Hosting Client Responsibilities:

  • Maintain current backups of your website content

  • Renew domain registrations and hosting subscriptions promptly

  • Report any technical issues immediately

Payment Terms & Refund Policy

Web Design Projects:

  • 50% non-refundable deposit required to begin work

  • Final 50% payment due before website launch

  • Additional work billed at £50/hour

Digital Marketing Services:

  • Monthly payments are due in advance

  • No refunds for work already performed

Hosting Services:

  • Annual billing cycle

  • Pro-rated refunds are available for unused months if canceled

Intellectual Property Rights

Upon final payment, clients receive full ownership of their custom website design. Flutter Web Studio retains rights to display completed projects in our portfolio. For marketing campaigns, we maintain analytics access for reporting purposes only.

Service Limitations & Liability

While we strive for excellence, please note:

  • We cannot guarantee specific SEO rankings or advertising results

  • Third-party service issues (hosting outages, plugin conflicts) are beyond our control

  • Maximum liability limited to fees paid for affected services

Contact Our Team

For questions about our WordPress design services, digital marketing packages, or hosting solutions:

Email: info@flutterwebstudio.com
Website: https://flutterwebstudio.com/contact

Why Choose Flutter Web Studio?

  • Affordable WordPress Experts – Quality websites at competitive prices

  • Transparent Digital Marketing – Clear reporting and honest expectations

  • UK-Based Support – Reliable hosting with local technical assistance

  • Client-Focused Approach – Tailored solutions for your business goals

By using our services, you agree to these comprehensive terms designed to protect both parties while delivering exceptional WordPress design, digital marketing, and hosting solutions. We reserve the right to update these terms with 30 days’ notice. Continued use of services constitutes acceptance of any changes.

Looking for Affordable WordPress Web Design or Digital Marketing Solutions in the UK? Contact Flutter Web Studio today for a free consultation.